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Welcome to Shraddha Hospital & Multispeciality Centre
PRIVACY POLICY – SHRADHA HOSPITAL & MULTISPECIALITY CENTRE
Last Updated: 05 December 2025
Shraddha Hospital & Multispeciality Centre (“we”, “our”, “us”) is committed to protecting the privacy of our patients, website visitors, and users who interact with us through our website and WhatsApp communication services.
This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect the following information:
a) Personal Information
- Name
- Phone number
- Email address
- Address
- Age / Gender
- Medical history and reports (only if provided by you)
b) Technical Information
- IP address
- Browser details
- Website usage analytics
c) WhatsApp Data
When you contact us through WhatsApp Business API:
- Message content
- Images/files shared
- Appointment details
2. How We Use Your Information
We use your information for:
- Medical consultation
- Appointment management
- Report sharing and follow-up
- Sending WhatsApp updates
- Patient record management
- Service improvements
We do not sell or misuse your information.
3. Data Security
We maintain strict confidentiality of patient data and use secure systems to store all information.
4. Sharing of Information
We may share data only when:
- Required for medical referral
- Required by law
- You give explicit permission
5. WhatsApp API Usage
Messages sent through WhatsApp may be processed by Meta as per WhatsApp’s policy.
We use WhatsApp only for patient communication purposes.
6. Your Rights
You may request:
- Access to your records
- Correction of data
- Deletion of data
Email: dr.pratapseervi@gmail.com
7. Data Deletion Requests
Send an email to: dr.pratapseervi@gmail.com
Subject: Data Deletion Request
We will remove your data within 7 working days.
8. Contact Information
Shraddha Hospital & Multispeciality Centre
00, Opp. 2 Tanki Ke Samne, Surajpol, Pali (Raj)
Phone: +91 94141 22542
Email: dr.pratapseervi@gmail.com
